How do I recognize a phishing, mishing, or vishing scam?

Genuine financial institutions and organizations will NOT contact you by email to request confidential and personal information. If a financial institution or organization sends you a genuine request for some information, they should address you by name and not refer to you as 'account holder' or 'customer'. A genuine financial institution or organization should take good care to ensure that any email or message they send to you does not contain typing errors and grammatical mistakes.

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