SouthPoint offers Zelle SouthPoint offers Zelle

Start sending money with Zelle®

It's a fast, safe and easy way to send money.

Zelle-logo-no-tagline-white

Zelle is a convenient way to send money using your mobile banking app or online banking account.

Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient’s account in a matter of minutes1, and all you need is the recipient’s email address or U.S. mobile phone number.

Mobilize your money with Zelle.

Send---Zelle Request---Zelle Split---Zelle
SEND REQUEST SPLIT
Send money
fast in just a
few steps.
Settle up with
roommates, friends
and more, regardless
of where they bank2.
Easily divide the
check for dinner,
coffee and more.

Watch Now

FAQs

Zelle is a fast, safe, and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.

Enroll with Zelle through your online banking Bill Pay account or mobile banking app today!

1Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2Must have a bank account in the U.S. to use Zelle.

It's easy – Zelle is already available within online Bill Pay and your mobile banking app! Check out our app or sign-in online and follow a few simple steps to enroll with Zelle today.

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor2. Zelle should only be used to send money to people you trust. Neither your financial institution nor Zelle offers a protection program for any authorized payments made with Zelle. Money sent through Zelle cannot be recovered.

To send money using Zelle, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.

To request money using Zelle, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.

1Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2Must have a bank account in the U.S. to use Zelle.
3In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.

You can send money to friends, family, and others you trust2.

Since money is sent directly from your bank account to another person's bank account within minutes
1, it's important to only send money to people you trust and always ensure you've used the correct email address or U.S. mobile number.

1Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2Must have a bank account in the U.S. to use Zelle.

If your email or phone number is wrong in Zelle, go into Online Banking and edit it on the My Settings screen.

Limits are set by the financial institution and therefore can vary. A limits link on the Send screen gives each user their own limits.

Currently our SouthPoint limit is $2500 per day/per processing time. Incoming transaction limits are regulated by the other Financial Institution.
To send money you only need your recipient’s email address or mobile phone number. You can also enter a recipient’s bank account.
If you send money to someone not in the Zelle network, that person has 14 days to register. After that, the payment expires and the recipient cannot collect the money.
No. It can take up to three business days for the requestor’s account to receive the money. The requestor can also check the payment status.

If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle for these types of transactions.

These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). Neither your financial institution nor Zelle offers a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.

No. Mobile carrier fees may apply.
It's always a good idea to double-check your contact information before sending a payment with Zelle. If you send money to the wrong token:
  • As long as the recipient has not yet claimed the money, you can cancel the payment.
  • If the recipient has already accepted the payment, contact your financial institution (but the funds may be unrecoverable).

No, you cannot use Zelle internationally. Both the sender’s and the recipient's bank accounts must be based in the U.S

A personal message gives your contacts the reason for the request and the confidence that they are receiving a valid request.

Keeping your money and information safe is a top priority. When you use Zelle within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.

When you enroll, only your name and the email address or U.S. mobile number you provided is shared with Zelle (no sensitive account details are shared – those stay with your financial institution).

When someone sends money to your enrolled email address or U.S. mobile number, Zelle looks up the email address or mobile number in its "directory" and notifies SouthPoint of the incoming payment. We then direct the payment into your bank account, all while keeping your sensitive account details private.

You have requested an external link.

 By clicking this link, you are leaving SouthPoint’s website and entering a website hosted by another party. We do not operate this site, nor are we responsible for its content. Please review the privacy and security policies of the site you are entering, as they may differ from those practiced by the credit union.

Cancel Accept