New Digital Experience at SouthPoint New Digital Experience at SouthPoint

Experience a new level of Digital Support! Coming December 1, 2022

You spoke, we listened.

Getting help with your accounts, cards and loans just got much easier with our new digital support solution. Enjoy the convenience of live communication tools that will transform your remote banking experience.

Voice Call

Use your device audio and microphone to call us directly from our online platforms. You can also request a call directly to your phone, whether your line is domestic or international, just leave your number and we will call you!

Live Chat

For general questions type up your question and receive a quick response on-screen from us. For specific matters, we will verify your identity via audio to ensure account security. You can also choose to receive the chat transcript for your own records.

Video Chat

For interacting face-to-face, call us with video and get the complete experience, just as if you were visiting the branch. You can see us and talk to us using your device’s camera and microphone – or even only your microphone.

Co-Browsing

On-screen guidance for opening accounts, filling out forms, submitting loan applications, browsing online banking and much more! We will walk you through it!

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