Voice Banking with Alexa on Kitchen Counter Voice Banking with Alexa on Kitchen Counter

Alexa Voice Banking

Manage your money hands-free

Alexa, what's my checking account balance?

Need to know your account balance or check your recent transactions? Just Ask! SouthPoint offers Alexa Voice Banking for your smart speaker!

  • Check account balances
  • Manage accounts hands-free
  • Review recent transactions

How to use Alexa Voice Banking

  1. Start by downloading the Amazon Alexa app if you don’t already have it downloaded
  2. Enable the Skill
    • Open your Amazon Alexa app or visit www.amazon.com, select Skills and search for “SouthPoint Financial Credit Union”. Select Enable and accept the Terms and Conditions
  3. Link your SouthPoint account
    • Enter your username and password for SouthPoint’s Online and Mobile Banking and create a 4-digital passcode. For security, we recommend using a different number than your PIN.
  4. Talk to Alexa!
    • To check your accounts using Alexa Voice Banking, first say, “Alexa, open SouthPoint Financial Credit Union.” When you’re finished, say, “Alexa, stop”

What you can ask

To start, say, “Alexa, open SouthPoint Financial Credit Union.” From there you can ask Alexa any of the following:

  • Tell me my checking account balance.
  • What are my recent checking account transactions?
  • What is the balance in my savings account?
  • What are my account balances?

To stop using voice banking, simple say, “Alexa, stop.”

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