Core Transformation Updates
Live to deliver memorable experiences
Enhanced service for SouthPoint members coming soon via system transformation
SouthPoint has begun working on upgrading our internal processing system, which is the primary tool that our staff uses when interacting with you. This system is key to enhancing our ability to provide members with safe, secure products and services while delivering technological advances of the future. By making this significant investment in our internal system, we will be better able to serve you with the latest in banking technology and innovation.
If you are curious as to how this change will affect you, don’t worry. We will try to make the transition as smooth as possible so you won’t notice a thing, but if services you use will be affected, we will communicate changes with you in plenty of time.
This project is slated for completion in 2022. One of the ways you can help in the meantime is by making sure that the contact information we have for you is current and up-to-date.
Having your email address on file is a great start. To make it easier as we convert over to our new system you can update your contact information by clicking the link below.
As we make these improvements, our goal is to minimize the interruptions to ensure you are updated. You can find the latest information and Frequently Asked Questions right here on our website. Check back regularly to stay up-to-date with information.
We are excited to complete your SouthPoint transactions in a more efficient way and we hope you are too.
We’re updating our core system to ensure we can continue to provide you with safe, secure products and services now, and deliver the latest innovations in the future.
Your member number will not change; however if you currently have multiple member numbers, they will be collapsed into one primary member number.