Your card, on your terms
Get the FREE* mobile app that lets you control your SouthPoint Visa debit and credit card usage and spending on the go.
Download the CardValet App
Card usage controls
Spending limits can be established to allow transactions up to a certain dollar value and decline transactions when amounts exceed pre-defined thresholds. Transactions can also be monitored or controlled for specific merchant categories such as gas, hotel, travel, restaurants, groceries or electronic stores.
Card on/off setting
When the card is “on,” transactions are allowed in accordance with each cardholder’s usage control settings. When the card is “off,” no purchases or withdrawals are approved until the card is turned back “on.” This control can be used to disable a lost or stolen card
The My Location control can restrict transactions to merchants located within a certain range of each cardholder’s location (using the phone’s GPS); transactions requested outside of the specified range can be declined
CardValet can send a real-time alert when a card is used, when a transaction is approved and exceeds any of the permitted use policies, or when a card transaction has been attempted but is declined
CardValet also enables cardholders to conduct limited card-related transactions wherever they are, any time of the day, including balance inquiries and locating ATMs
Yes, to activate an unsubscribed user, the user registers as a new user. The user is required to select a new user name; if the user enters their previous user name an error displays. Upon successful registration, the user may once again use CardValet.
Yes, cardholders can register multiple cards within a single CardValet app. Additional cards can be added within the Menu > Manage Portfolio > Add Card screen.
If a cardholder does not have an email or SSN on record, they are requested to perform a PIN-based transaction. The PIN-based transaction may be performed at an ATM or to make a purchase. The amount entered is compared to the historical transaction data.
If the cardholder does not know their PIN, they can reset it by calling 800-567-3451.
If the card number is new, then the user must add the new card number to the user's profile. In addition, the user may unmanage the old card by accessing Manage Portfolio.
If the card number is the same, no action needs to be taken.